Terms of Use & Privacy Policy for SiFanExperiences.com

Effective Date: 1/1/2025

This Terms of Use and Privacy Policy describes how SiFanExperiences.com ("we," "us," or "our") redeems our offer, collects, uses, and shares information when you use this website (the "Site") to redeem your fan experiences offer. The expectation is that users of this Site have a valid redemption offer by purchasing tickets for a partner associated with this process through a retail marketplace. By redeeming and using the Site, you agree to the Terms of Use and Privacy Policy.

1. Information We Collect

We strive to collect only the minimal data necessary for the Site to function as intended.

Specifically:

  • Website Data: We collect the first name, last name, email address and order number that you submit using the redemption form.
  • Usage Data: We do not use analytics or advertising trackers on this Site.
  • Cookies: This Site does not set cookies.

2. How We Use Information

We use the collected information for the following purposes:

  • To verify that your order qualifies for the offer.
  • To contact you about your redemption.
  • To provide support and troubleshoot issues.

3. Data Storage and Security

  • The information you submit is sent to our servers for processing and is not stored in your browser.
  • Your submission is retained for as long as needed to process and support your redemption.
  • We take reasonable measures to protect the information we collect from unauthorized access, use, or disclosure.
  • However, no method of transmission over the internet or method of electronic storage is 100% secure.

4. Data Sharing

  • We do not sell your information, and we do not share it with third parties for their own marketing.
  • We share your information with service providers who process it on our behalf solely to fulfil your redemption.
  • We will disclose your information if required by law or to comply with a legal process.

5. Children's Privacy

  • The Site is not intended for use by children under the age of 13.
  • If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

6. Changes to This Policy

  • We may update this Terms of Use and Privacy Policy from time to time.
  • We will notify you of any changes by posting the new Privacy Policy on this Site.
  • You are advised to review this Privacy Policy periodically for any changes.

7. Redemption Terms

This Site is intended for use to redeem SI Fan Experience Offers. In order to redeem an offer, you must have completed a valid purchase of event tickets, parking, or other redeemable merchandise via an approved retail marketplace including (but not limited to): Ticketmaster.com, Stubhub.com, VividSeats.com, Seatgeek.com, SiTickets.com, TicketNetwork.com, TickPick.com, GoTickets.com, Gametime.com, Viagogo.co.uk, et al.

  • Fan Experience Offers are redeemable only after you have completed a valid purchase.
  • You must have a valid order number from a retail marketplace.
  • Each order number can only be redeemed a single time for a single offer.
  • The information contained on the order does not need to match the fan experience offer, but there is a limit of one redemption per order.
  • Redemptions cannot be completed for orders that have been cancelled, including if events have been cancelled prior to redemption.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

help@sifanexperiences.com